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Delivery Policy

Shipping Areas
  • Switzerland

  • Europe

  • Worldwide

Carriers Used
  • We primarily use Swiss Post, FedEx, and DHL. In some cases, we may choose another reliable courier.

Processing Time
  • Orders are processed within 1–3 business days after payment is received.

Estimated Delivery Times
  • Switzerland: 3–7 business days

  • Europe: 5–10 business days

  • Worldwide: 20–30 business days

Customs and Import Taxes
  • Buyers outside Switzerland are responsible for any customs duties, taxes, or import fees.

Tracking
  • A tracking number will be provided once the order has shipped.

By choosing to use our delivery, you confirm that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at valroymusichouse@gmail.com

Thank you for choosing us!

Open Hours:

Contact Us:

Monday: closed         
Tuesday-Friday: 10:00-12:00  and 13:30-18:00
Saturday: 10:00-16:00 
Sunday: closed         

Aegeristrasse 7
Zug 6300
Switzerland

+41 76 266 43 73 

 valroymusichouse@gmail.com

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© Andrea Durosova 2025

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